Client Center
Resources for
Pet Parents
At Shenandoah Veterinary Associates, we know that a pet emergency can be one of the most difficult moments you face as a pet owner. Our team takes the time to understand your pet’s unique needs and your concerns, ensuring both receive the attention, compassion, and clear communication you deserve.
In our Client Center, you’ll find resources to help make your visit smoother, including necessary forms and information about payment options. Our goal is to provide expert medical care while supporting you every step of the way—because your pet’s well-being and your peace of mind matter to us.
Flexible Payment Options
Pet Health Insurance
We are strong proponents of pet health insurance. While most work on a reimbursement basis where you pay the hospital at the time of service, submit receipts, and the insurance company reimburses you for everything except your deductible and any co-pay, there are now a few companies that will either pay the hospital directly (Trupanion) or send funds to your bank account to allow you to make an immediate payment (Pumpkin).
Like all health insurance, it needs to be in place prior to your visit and there are restrictions regarding previous conditions. Please explore and select a plan carefully based on your specific needs.
